Privacy Policy

1. Who we are

[LEGAL ENTITY NAME], [REGISTERED ADDRESS], operates AI Academy (the "Service") and is the data controller for the personal data described here. Privacy contact: [PRIVACY CONTACT EMAIL].

2. What we collect

• Account data: name, email address, username, avatar, authentication metadata (via Clerk).
• Learning data: questions served, answers, correctness, time taken, points, streaks, analytics.
• Social data: group memberships, chat messages, reactions, read receipts, abuse reports.
• AI features: questions you ask the tutor, generated answers, explainer video jobs.
• Calls: participants, timestamps, duration, screen-share usage, reports. Calls are not recorded by default.
• Billing: plan, subscription status, and Stripe identifiers. We never store full card numbers.
• Usage data: IP address, user agent, request identifiers, error diagnostics.

We do not sell your data and we do not run advertising or cross-site tracking.

3. Why we use it

To provide the Service (contract), to process payments (contract and legal obligation), to protect the Service against abuse (legitimate interests), and to respond to lawful requests (legal obligation). Where we rely on consent, you can withdraw it at any time.

4. AI features

Your question text is sent to a third-party language model provider to generate an answer, and is stored in your private history. Answers are generated automatically and may be incomplete or wrong — they are not professional advice.

5. Sharing

We share data with hosting and infrastructure subprocessors (authentication, database, caching, file storage, realtime, error monitoring, AI providers) under data-processing agreements. Your username, points, and rank are visible to other users on leaderboards, and group members see your messages and call participation.

6. Retention

Data is kept while your account exists. Free-tier chat messages are hidden from view after 30 days; rate-limit counters expire in 60 seconds; leaderboards in 3 days. Deleting your account removes or anonymizes your data, including rendered videos. Billing records are retained by Stripe as required by tax law.

7. Your rights

You can download everything we store about you from the dashboard ("Data & privacy"), and you can permanently erase your account and data from the same place, or by emailing us. Depending on where you live you may also have rights to rectification, restriction, objection, portability, and to lodge a complaint with your supervisory authority. We respond within 30 days.

8. Children

The Service is for people aged 13 or older. We do not knowingly collect data from children under 13; if you believe a child under 13 has an account, contact [PRIVACY CONTACT EMAIL] and we will delete it.

9. Cookies

We use strictly necessary cookies and browser storage for sign-in and security. Stripe may set cookies on its checkout pages. Blocking cookies prevents sign-in and billing from working.

10. Contact

Questions or requests: [PRIVACY CONTACT EMAIL]. See also our Terms of Service.